Privacy Policy

Last updated: 24 July 2026

BasketBooster provides product recommendations for Shopify stores. This policy explains what data the app processes when a merchant installs it, how that data is used, and how it is deleted. For data belonging to a store's customers, the merchant is the data controller and BasketBooster acts as a data processor on the merchant's behalf.

Data we process

• Store information — the store domain, currency, product count, and app configuration such as widget and merchandising settings.
• Product catalog — product titles, handles, images, prices, collections, and availability, synced from the store to generate recommendations.
• Order history — order identifiers, the products in each order, timestamps, and the numeric Shopify customer identifier when one exists. This is used to learn which products are bought together.
• Storefront activity — anonymous behavioural events from the store's theme (product views, add-to-cart, purchases), keyed by store and product.
• Billing status — the store's subscription plan and usage, retrieved through Shopify's billing APIs.

Data we do not collect

The app does not collect or store customer names, email addresses, physical addresses, phone numbers, or payment details. Customers are only ever referenced by pseudonymous identifiers assigned by Shopify.

How the data is used

• Generating and continuously improving product recommendations for the store.
• Displaying the recommendations section on the storefront.
• Showing the merchant analytics about how recommendations perform.
• Managing the app subscription and usage-based billing.

Each store's data is processed in isolation: recommendations for a store are computed only from that store's own catalog, orders, and storefront activity. Data is never sold and never used to build cross-store profiles.

Sharing

Data is shared only with the infrastructure providers that host the app and its databases, and with Shopify as required to operate the app. No data is shared with advertisers or data brokers.

Retention and deletion

• When the app is uninstalled, recommendation serving stops immediately.
• Shortly after uninstall, when Shopify issues its data-erasure request, all of the store's data — catalog, orders, behavioural events, and the store's dedicated recommendation engine — is permanently deleted.
• Customer and order redaction requests received from Shopify are honoured by deleting any behavioural events tied to the redacted orders.

Security

All data is transferred over HTTPS. Access to each store's data is protected by per-store API keys, and stores are served by isolated recommendation engines.

Your rights

Customers of a store using BasketBooster should direct privacy requests to that store's owner, who can act on them through Shopify. Merchants can contact us at any time about data held for their store.

Changes to this policy

If this policy changes, the updated version will be published on this page with a new revision date.

Contact

Questions about this policy or about your data can be sent to support@basketbooster.eu.